Upon entering the Disney Store, Chille AKA Buzz Lightyear, is excitedly greeted by Heath.  Heath is not a Disney Store "employee".  Heath is a Disney Store "Cast Member".  Need the 411 on the Disney vernacular?  No worries, I've got you covered.  Try to follow along...   Everyone who works there is a Cast Member and when they interact with your child, these Cast Members make the interaction the BEST 30 minutes of your child's day.  No kidding.  It IS the happiest place on earth for a reason!